SpecialityMaster of Science in Electrical Engineering / Company: SAGA D.O.O. New Frontier Group
Marko Adžić is a Master of Science in Electrical Engineering and has great experience in the field of contact center solutions and CRM, and he has been working in Saga for 15 years. He started as an engineer for VoIP and contact center implementation, and then as solution architect and technical lead for Interactive Intelligence Program. For five years, he worked as a department director of Contact Center and CRM solutions on development of new products, as well as on projects for international and regional clients. For the last two years, he is the director for Private Sector Software Solutions, managing several teams that cover Contact Center, CRM, RPA and AI solutions.